{"id":3838,"date":"2020-09-21T08:15:44","date_gmt":"2020-09-21T07:15:44","guid":{"rendered":"http:\/\/www.enviroscop.fr\/actu\/?p=3838"},"modified":"2020-09-21T08:15:44","modified_gmt":"2020-09-21T07:15:44","slug":"observer-et-ecouter-les-usagers-un-rapport-sur-les-techniques-denquete","status":"publish","type":"post","link":"https:\/\/www.enviroscop.fr\/actu\/2020\/09\/observer-et-ecouter-les-usagers-un-rapport-sur-les-techniques-denquete\/","title":{"rendered":"Observer et \u00e9couter les usagers : un rapport sur les techniques d&rsquo;enqu\u00eate"},"content":{"rendered":"<p><span style=\"color: #222222; font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; text-align: justify;\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/mcusercontent.com\/9b0789e59d693870d5cca5bbf\/images\/ff8a0341-b151-49fd-af4a-2b3001d4f28f.jpg?resize=250%2C345&#038;ssl=1\" width=\"250\" height=\"345\" align=\"left\" data-file-id=\"1993962\" \/>Le Cerema publie\u00a0un document afin de\u00a0<\/span><strong style=\"color: #222222; font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; text-align: justify;\">pr\u00e9senter des techniques d\u2019observation et d\u2019enqu\u00eate<\/strong><span style=\"color: #222222; font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; text-align: justify;\">\u00a0qui permettent de recueillir ces repr\u00e9sentations et ces perceptions des espaces publics pour mieux les am\u00e9nager.<\/span><\/p>\n<p>L\u2019observation et l\u2019\u00e9coute des usagers constituent le tout premier pas vers l\u2019<strong>implication des citoyens dans l\u2019am\u00e9nagement de leur lieu de vie<\/strong>.<\/p>\n<p>Sans pr\u00e9tendre \u00e0 l\u2019exhaustivit\u00e9, ce rapport d\u2019\u00e9tude donne \u00e0 voir diverses m\u00e9thodes qui peuvent \u00eatre d\u00e9clin\u00e9es aussi bien sur des espaces tr\u00e8s urbains que dans des espaces publics les plus ruraux.<\/p>\n<p>Il revient notamment sur les m\u00e9thodes de recueil des donn\u00e9es et d&rsquo;entretien avec les usagers de mani\u00e8re individuelle ou en groupe (focus group, parcours comment\u00e9s, diagnostic en marchant, cartes mentales&#8230;).<\/p>\n<p>&nbsp;<\/p>\n<div class=\"field field--name-field-paragraph-title field--type-text field--label-hidden field--item\">DOCUMENTS \u00c0 T\u00c9L\u00c9CHARGER<\/div>\n<div class=\"ressources-description\"><\/div>\n<div class=\"field field--name-field-p-ressources-attach field--type-entity-reference-revisions field--label-hidden field--items\">\n<div class=\"field--item\">\n<div class=\"paragraph paragraph--type--paragraph-doc paragraph--view-mode--default\">\n<div class=\"field field--name-field-p-doc-doc field--type-protected-file field--label-hidden field--items\">\n<div class=\"field--item\">\n<div class=\"protected-file document\">\n<div class=\"file file--mime-application-pdf file--application-pdf\">\n<div class=\"document-link file-title\"><a title=\"ceremace_methodes_pour_observer_et_ecouter_rapport_juillet_2020.pdf\" href=\"http:\/\/www.cerema.fr\/system\/files\/documents\/2020\/07\/ceremace_methodes_pour_observer_et_ecouter_rapport_juillet_2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" type=\"application\/pdf; length=3906182\">Espace public : m\u00e9thodes pour observer et \u00e9couter les usagers &#8211; rapport<\/a><\/div>\n<div class=\"document-type desc\">DOCUMENT PDF<\/div>\n<p><a class=\"button-link\" href=\"http:\/\/www.cerema.fr\/system\/files\/documents\/2020\/07\/ceremace_methodes_pour_observer_et_ecouter_rapport_juillet_2020.pdf\">\u00a0T\u00e9l\u00e9chargement<\/a><\/div>\n<\/div>\n<\/div>\n<div class=\"field--item\">\n<div class=\"protected-file document\">\n<div class=\"file file--mime-application-pdf file--application-pdf\">\n<div class=\"document-link file-title\"><a title=\"ceremace_methodes_pour_observer_et_ecouter_annexes_juillet_2020.pdf\" href=\"http:\/\/www.cerema.fr\/system\/files\/documents\/2020\/07\/ceremace_methodes_pour_observer_et_ecouter_annexes_juillet_2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" type=\"application\/pdf; length=4267174\">Espace public : m\u00e9thodes pour observer et \u00e9couter les usagers &#8211; annexes<\/a><\/div>\n<div class=\"document-type desc\">DOCUMENT PDF<\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div>L&rsquo;int\u00e9gralit\u00e9 de l&rsquo;article se trouve sur <a href=\"https:\/\/www.cerema.fr\/fr\/actualites\/observer-ecouter-usagers-rapport-Cerema\" target=\"_blank\" rel=\"noopener noreferrer\">le site du CEREMA<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Le Cerema publie\u00a0un document afin de\u00a0pr\u00e9senter des techniques d\u2019observation et d\u2019enqu\u00eate\u00a0qui permettent de recueillir ces repr\u00e9sentations et ces perceptions des espaces publics pour mieux les am\u00e9nager. L\u2019observation et l\u2019\u00e9coute des usagers constituent le tout premier pas vers l\u2019implication des citoyens dans l\u2019am\u00e9nagement de leur lieu de vie. Sans pr\u00e9tendre \u00e0 l\u2019exhaustivit\u00e9, ce rapport d\u2019\u00e9tude donne &hellip; <\/p>\n<p><a class=\"more-link btn\" href=\"https:\/\/www.enviroscop.fr\/actu\/2020\/09\/observer-et-ecouter-les-usagers-un-rapport-sur-les-techniques-denquete\/\">Lire la suite<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[119,16,20,85,30,89],"tags":[],"class_list":["post-3838","post","type-post","status-publish","format-standard","hentry","category-citoyen","category-concertation","category-durable","category-education","category-guide","category-management","item-wrap"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3rXAp-ZU","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":1132,"url":"https:\/\/www.enviroscop.fr\/actu\/2013\/06\/enquetes-publiques-la-procedure-de-modification-du-rapport-du-commissaire-enqueteur\/","url_meta":{"origin":3838,"position":0},"title":"Enqu\u00eates publiques : la proc\u00e9dure de modification du rapport du Commissaire enqu\u00eateur","author":"Enviroscop","date":"10 juin 2013","format":false,"excerpt":"La jurisprudence administrative offre plusieurs exemples d'annulations d'autorisations administratives au motif d'une irr\u00e9gularit\u00e9 du rapport du Commissaire enqu\u00eateur. Il existe pourtant un moyen de pr\u00e9venir ce risque. Les dispositions de l'article R.123-20 du code de l'environnement sont cependant (tr\u00e8s) mal connues des p\u00e9titionnaires. L'audit juridique du rapport du Commissaire enqu\u00eateur\u2026","rel":"","context":"Dans &quot;droit&quot;","block_context":{"text":"droit","link":"https:\/\/www.enviroscop.fr\/actu\/category\/juridique\/droit\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1940,"url":"https:\/\/www.enviroscop.fr\/actu\/2014\/05\/especes-menacees-le-cgedd-place-les-regions-au-coeur-de-la-refondation-des-plans-dactions\/","url_meta":{"origin":3838,"position":1},"title":"Esp\u00e8ces menac\u00e9es : le CGEDD place les r\u00e9gions au c\u0153ur de la refondation des plans d&rsquo;actions","author":"Enviroscop","date":"21 mai 2014","format":false,"excerpt":"Pour le Conseil g\u00e9n\u00e9ral de l'environnement et du d\u00e9veloppement durable (CGEDD), de nombreuses raisons militent pour une refondation du dispositif des plans d'actions en faveur des esp\u00e8ces menac\u00e9es. Les collectivit\u00e9s, et plus particuli\u00e8rement les r\u00e9gions, pourraient en devenir des acteurs essentiels aux c\u00f4t\u00e9s de la future Agence fran\u00e7aise de la\u2026","rel":"","context":"Dans &quot;biodiversit\u00e9&quot;","block_context":{"text":"biodiversit\u00e9","link":"https:\/\/www.enviroscop.fr\/actu\/category\/nature\/biodiversite\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":203,"url":"https:\/\/www.enviroscop.fr\/actu\/2011\/08\/ouverture-de-lenquete-publique-sur-le-parc-na-32886\/","url_meta":{"origin":3838,"position":2},"title":"Ouverture de l&rsquo;enqu??te publique sur le Parc naturel marin de la c??te entre Le Tr??port et Escalles","author":"Enviroscop","date":"16 ao\u00fbt 2011","format":false,"excerpt":"Ouverte ce jour (16 ao??t), cette enqu??te publique prendra fin le 16 octobre. Elle permettra de recueillir les avis et suggestions de toutes les structures concern??es par le projet ??? collectivit??s, instances professionnelles, services de l???...","rel":"","context":"Dans &quot;biodiversit\u00e9&quot;","block_context":{"text":"biodiversit\u00e9","link":"https:\/\/www.enviroscop.fr\/actu\/category\/nature\/biodiversite\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3686,"url":"https:\/\/www.enviroscop.fr\/actu\/2020\/04\/trames-vertes-et-infrastructures-lineaires-de-transport-urbaines\/","url_meta":{"origin":3838,"position":3},"title":"Trames vertes et infrastructures lin\u00e9aires de transport urbaines","author":"Enviroscop","date":"6 avril 2020","format":false,"excerpt":"Le projet de recherche RENATU vise \u00e0 comprendre dans quelle mesure, dans un milieu urbain dense, l\u2019implantation d\u2019Infrastructures Lin\u00e9aires de Transport et de leurs emprises (ILTe), peut \u00eatre b\u00e9n\u00e9fique \u00e0 la biodiversit\u00e9 et quel r\u00f4le jouent les ILTe dans le d\u00e9placement des esp\u00e8ces.Il s\u2019attache \u00e0 analyser le rapport des acteurs\u2026","rel":"","context":"Dans &quot;Am\u00e9nagement&quot;","block_context":{"text":"Am\u00e9nagement","link":"https:\/\/www.enviroscop.fr\/actu\/category\/amenagement\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":301,"url":"https:\/\/www.enviroscop.fr\/actu\/2012\/04\/enregistrement-des-icpe-une-nouvelle-demande\/","url_meta":{"origin":3838,"position":4},"title":"Enregistrement des ICPE, une nouvelle demande","author":"Enviroscop","date":"27 avril 2012","format":false,"excerpt":"L'affichage, pour information des voisins et usagers, est obligatoire lors de l'enqu??te publique, pour le permis de construrie et d'usage lors de l'installation d'une ICPE. Un nouvel arr??te pr??cise les modalit??s d'affichage OBLIGATOIRE, pour l...","rel":"","context":"Dans &quot;ICPE&quot;","block_context":{"text":"ICPE","link":"https:\/\/www.enviroscop.fr\/actu\/category\/icpe\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":336,"url":"https:\/\/www.enviroscop.fr\/actu\/2011\/11\/80068591\/","url_meta":{"origin":3838,"position":5},"title":"Eolien et ICPE, la suite (3)","author":"Enviroscop","date":"14 novembre 2011","format":false,"excerpt":"Le CGEDD vient de rendre un rapport sur l'instruction administrative des projets ??oliens : Rapport et annexes de la Mission Ces recommandations ont d'abord pour objet d'am??liorer les proc??dures et leur pratiques, mais aussi le contexte ??olien ...","rel":"","context":"Dans &quot;Eolien&quot;","block_context":{"text":"Eolien","link":"https:\/\/www.enviroscop.fr\/actu\/category\/energie\/renouvelable\/eolien\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/posts\/3838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/comments?post=3838"}],"version-history":[{"count":1,"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/posts\/3838\/revisions"}],"predecessor-version":[{"id":3839,"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/posts\/3838\/revisions\/3839"}],"wp:attachment":[{"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/media?parent=3838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/categories?post=3838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enviroscop.fr\/actu\/wp-json\/wp\/v2\/tags?post=3838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}